Fiddlehead Family Dentistry
MISSION STATEMENT
Our purpose is to see that our patients have the best chance of keeping their teeth for their entire life.
Exceptional Dental Care
Our patients can be confident that our entire dental team will always strive to provide the highest quality of care attainable. Every part of the patient’s experience in our office will confirm the quality of care they are receiving. We would like to be the only place our patients would ever consider having dental work done.
Our Patients
We will endeavor to fill our practice with people who share our vision of high quality/low maintenance dental care. We will do this with excellent communication skills, patience and solidly established rapport. They will be patients of every age and every walk of life. Our patients will be pleasant people who have been inspired to follow our recommendations because of our shared goal and a sense of true partnership.
Dental Team
Our team will have only the best players. Always considering the mission of our practice, each team member will strive for his or her personal best. We will be a team of professionals who are excited about their continuing personal and professional growth, who have a positive attitude that inspires others, who are compassionate, and who value integrity. Our team members will be compensated for their efforts in many ways, including the “peace of mind” that comes from working in a pleasant, supportive and stimulating environment. We must all be flexible, easy going and have a good sense of humor. We must all want to create something special here at Fiddlehead, that will long out last us all as individuals.
Continuing Education
Our team should ideally function as a cohesive unit, with each part well educated, well understood, and well motivated. This will come from superior systems of operations, excellence in education and the constant upgrading of skills. Continuing education goals will be individually set and evaluated. All will seek professional and personal improvement. Each team member will have a passion for learning.
Promotional Philosophy
We will promote ourselves by patient referrals. By sending patients out of our office with a uniquely pleasant experience, they will in turn send many like-minded people back to our doorstep who will seek positive interactions, long-term maintenance, and quality care.
Profitability
The quality of our care is largely dependent upon our continued profitability. In order to provide exception care in an exceptional facility, for years to come, we will have to be conscientious business people. We will all be superior in our standards of care, and this will allow a quality compensation for our team members. We all deserve more than to “do ok” because, we will never be just an “ok”, customary dental office. By helping our patients with their needs in an exceptional manner, they will insure that our needs appropriately compensated. This will commit the practice to a win/win future: our patients are the biggest winners because they will experience a truly unique healthcare setting.
Leadership
Our office will be managed to insure harmony of purpose and to establish a happy and fulfilling work place. The doctors will provide and protect an environment in which clear communication is the primary source of stress management. We will strive to clearly create a vision, state expectations, define goals, and provide the tools and systems that will empower the team to do their personal best. We would like you to feel you are a part of a practice that is endeavoring to be the best a dental practice can possibly be.